Support

Email support@aquiio.com. We answer within two working days.

Common questions

• Moving to a new iPhone: sign in with the same Apple ID and turn on iCloud for Aquiio. Your tanks come back by themselves. Settings → Back up everything also makes a file you can keep.
• Restoring Pro: Settings → Restore purchases. Family Sharing members get Pro on their own devices.
• Cancelling Pro: iPhone Settings → your name → Subscriptions → Aquiio. Everything you logged stays yours.
• A species fact looks wrong: tell us the species and the source; every fact in Aquiio has its sources listed so we can check.
• Health answers: Aquiio lists possible causes, never a diagnosis. For valuable or many sick fish, contact an aquatic veterinarian.